The player’s account was blocked and withdrawals were rejected 9 days after the withdrawal request. After the player submitted a complaint, the casino unblocked the account and allowed partial withdrawal, but the player claimed that bbc.co.uk there was still an outstanding balance. The casino then confirmed that the withdrawal of the disputed amount had been processed and paid, and the player confirmed receipt of the funds. However, the player reported that their account was subsequently limited for betting and blocked by the casino.
Case closed
The player from Germany is dissatisfied with withdrawal process. The player from Spain is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Germany was experiencing difficulties obtaining her tournament winnings. According to the casino’s terms, the prizes should be awarded automatically each week at the end of the tournament. The player from Germany is experiencing difficulties withdrawing their winnings due to ongoing verification.
Withdrawal Time
Currently they work with Bitcoin, Ethereum, Tether and Dogecoin. Crypto payments are very fast and secure so if they are your preferred payment method, GetSlots is a good option. Like we mentioned before, GetSlots is a very clear and simple online casino – and these traits carry well on a mobile device. Playing a touch screen is a very different experience and GetSlots manages to make it very easy. Navigating from one page is quick since the menu has all the necessary sub-pages. So If you like to play with a smart phone, GetSlots is a good option for that.
The player’s deposit method, myfinity, was also removed without notice. We contacted the casino, which agreed to process the withdrawal via cryptocurrency once the player completed the verification process. After the player submitted the required documents, the verification was completed, and the funds were successfully withdrawn. After successfully completing the verification process, his withdrawal requests continued to be denied.
The casino has refunded the player due to a bug in their deposit limit feature, and the complaint was closed as "resolved". The player’s unable to withdraw as the casino is keep finding excuses. At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us.
GetSlots has live tables from Pragmatic Play Live, Authentic Gaming, Evolistion Gaming and Ezugi – and that’s a very solid selection. We would maybe have liked to see some categories to sort out the games but that’s only a small complaint. When players are ready to make their first deposit, GetSlots will step up with a 100% bonus up to $225.
The player’s deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player received her deposit, even thou after that she closed her account. We rejected the complaint because the player didn’t respond to our messages and questions. To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. GetSlots Casino has a good customer support, judging by the results of our testing. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness.
Despite inquiries, the casino had not initially provided a reason or estimate for resolving the issue. After the player had contacted our complaints team and provided the necessary information, we had engaged with the casino on his behalf. The casino had requested additional documentation for account verification, which the player had provided. Following this, the casino had processed the refund of the player’s winnings.
The site offers games from a large number of software providers, and this has helped to enhance the game diversity in the casino. Secondly, although both demo modes and real money games have bonuses, real money plays are likely to have more lucrative incentives. Like with real money versions, the majority of demo modes and free slots are also compatible with mobile devices, allowing you to play on desktop, Android and iOS devices. Live chat is available 24/7, allowing players to instantly connect with a support representative for real-time assistance. This feature is particularly useful for urgent queries or immediate problem resolution.
The player from Germany, with VIP Silver 5 status at Ninecasino, had had difficulty withdrawing funds. Although she was fully verified, the support team had required additional documents and eventually cancelled all of her withdrawals. The player suspected an account hacking incident in January might have https://plangames.vip/ been linked to her current issues. The player confirmed that the issue had been resolved and thanked the team for their assistance.
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- After his complaint was submitted, he confirmed that his account had been successfully verified.
The player received the remaining balance, therefore we closed this complaint as resolved. The player from Germany is experiencing difficulties withdrawing her winnings due to ongoing verification. The winnings were received in a short time and the complaint is now resolved. The player from Greece requested a withdrawal and after 15 days of waiting for the payment, he decided to submit a complaint. The complaint was closed as the player resolved it with the casino.
The player had later confirmed receipt of his funds, and the issue had been resolved. The player from Japan was unable to withdraw funds as the casino canceled withdrawal requests, claiming virtual currency withdrawals were not possible due to EUR deposits. Despite being told that bank deposits and withdrawals were available, these options did not appear.
The player from Greece faced difficulties withdrawing his winnings after his account had been closed, allegedly due to inquiries that suggested he was a gambling addict. Despite submitting all necessary documents and re-verifying his account, he received inconsistent responses from support, which led to delays of almost a month without resolution. The issue was resolved after 1.5 months when the player finally received his last withdrawal, which had previously been unsuccessful due to the account closure. The player from Germany had been waiting for a withdrawal of €130 since February 8, 2025, after successfully completing the verification on February 10. Despite having an open account, she received only standard responses from the casino, which initially cited a technical problem for the delay.
So whether you are looking for new games, recommended slots or live tables, GetSlots has you covered. When it comes to payment methods at GetSlots Casino, there is no shortage. You can choose between several popular payment methods such as card payments and e-wallets, but also several cryptocurrencies. Getslots Casino has a mobile app available for download on Android and iOS devices. The app is a great choice if you prefer to play on mobile devices or play while you are on the go. At the start page, you have different filters you can use to sort games by game category or use the search bar to search for a specific game.